Privacy Policy
Aquila Holiday Lighting
Operated by Aquila Industries Incorporated
1. Introduction
Aquila Industries Incorporated, doing business as Aquila Holiday Lighting ("Aquila Holiday Lighting," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, interact with our advertisements, or use our services.
By using our website or voluntarily submitting your information, you acknowledge the practices described in this policy.
2. Information We Collect
We may collect the following information:
Information You Provide
Full name
Email address
Phone number
Property address or ZIP code
Property type and requested services
Holiday lighting preferences
Project details, photographs, and other information voluntarily submitted through our forms
Communications related to estimates, scheduling, and services
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser and device information
Pages visited and website interactions
Referral sources
Cookies and similar tracking information
We may collect this information through website analytics, advertising technologies, and other service providers.
3. How We Use Your Information
We may use the information collected to:
Respond to inquiries and estimate requests
Prepare personalized holiday lighting proposals
Schedule installations, maintenance, and removal services
Communicate regarding appointments and ongoing projects
Provide customer support
Process transactions and maintain business records
Improve our website, services, and customer experience
Measure the effectiveness of advertising campaigns
Deliver relevant advertising where permitted by law
Comply with applicable legal obligations
We use personal information only for legitimate business purposes and as otherwise permitted by applicable law.
4. Facebook, Instagram, and Google Advertising
Aquila Holiday Lighting may advertise through platforms including Facebook, Instagram, and Google.
When you interact with our advertisements or submit information through an advertising platform's lead form, we may receive the information you voluntarily provide.
We use this information to respond to your inquiry, discuss your lighting project, and provide information about our services.
Our website may also use advertising technologies, such as the Meta Pixel or Google advertising tags, to measure advertising performance and support relevant advertising campaigns.
These platforms may collect information according to their own privacy policies.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and measure advertising performance.
These technologies may collect information about your device, browsing activity, and interactions with our website.
You can manage certain cookies through your browser settings and any privacy controls made available on our website.
Where required by applicable law, we will obtain consent or provide applicable opt-out choices for nonessential tracking technologies.
6. Information Sharing
We may share personal information with trusted service providers when reasonably necessary to operate our business, including:
Website hosting and form providers
Customer relationship management systems
Advertising and analytics platforms
Payment processing providers
Contractors or service providers assisting with authorized services
Professional advisers or government authorities when legally required
We do not sell customer contact lists to data brokers.
Certain advertising technologies may involve disclosures classified as "sharing" under applicable privacy laws. Where such laws apply, we will provide the required notices and opt-out mechanisms.
We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except as otherwise permitted by law.
7. Communications
By submitting an estimate request or contacting Aquila Holiday Lighting, you may receive communications related to your inquiry, including telephone calls and emails.
We may also send appointment confirmations, service updates, and other communications necessary to fulfill your request.
Promotional emails or text messages will be sent only where permitted by applicable law and subject to any required consent.
You may request to stop receiving promotional communications by contacting us or using available unsubscribe instructions.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, and resolve disputes.
Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements.
When information is no longer needed, we take reasonable steps to delete or securely dispose of it.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
You may also have rights concerning the use or disclosure of personal information for targeted advertising.
To submit a privacy-related request, please contact us using the information below.
We will review and respond to requests in accordance with applicable law.
Where required, we will provide additional privacy notices and methods for exercising applicable consumer privacy rights.
11. Third-Party Websites
Our website and advertisements may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of websites that we do not operate.
We encourage visitors to review the privacy policies of third-party services before providing personal information.
12. Children's Privacy
Our website and services are intended for adults seeking professional holiday lighting services.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, or legal obligations.
Updates will be posted on this page with a revised effective date.
14. Contact Information
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
Aquila Industries Incorporated
Doing business as Aquila Holiday Lighting
Email: contact@aquilaholidaylighting.com
Phone: (818)717-7962